At CIGNA, we are committed to providing our customers with employee benefits, expertise and services that improve the health, well-being and productivity of their employees. CIGNA's people are the key to our success in a changing and increasingly competitive marketplace. The collective skills, behaviors and work experiences of all CIGNA employees enable us to make a real difference in the lives of our members. We seek the most talented and creative minds in the industry to develop innovative solutions our customers value and consumers expect.
CIGNA offers a competitive compensation and comprehensive benefits package including health and wellness benefits, 401k plan, and work/life balance programs, as well as opportunities for career growth and development.
As a behavioral clinician, you use your knowledge and skills every day to help people get well. As a CIGNA behavioral clinician, youÂ¿ll do the same. But youÂ¿ll also use your knowledge and skills to educate people on how to stay well and reduce their risk of future symptoms. In other words, youÂ¿ll be helping people to improve and maintain their health. IsnÂ¿t that a big part of why you became a behavioral health professional in the first place?
Making it easier for people to be healthy is the goal behind a new service structure CIGNA is introducing that will provide a Â¿one-stop-shoppingÂ¿ experience for CIGNA customers who participate in the companyÂ¿s health promotion and disease prevention programs.
CIGNA's Integrated Personal Health Team combines behavioral health care, lifestyle management programs, case management, disease management, health coaching, and employee assistance programs under one roof with a single point of contact for individuals. The approach is based on the premise that there is no such thing as a misdirected call. People participating in these programs need to make only one call to one phone number to connect with a personal health advocate who will guide them to whatever type of help they need, from advice on nutrition or help with managing stress, to resources for coping with all of the aspects of a major illness.
This position will support customers needing help with an Eating Disorder diagnosis. Anorexia Nervosa, Bulimia Nervosa, and Eating Disorder NOS constitute some of the most clinically complex and difficult to treat of all Behavioral Health Diagnoses. Medical complications and co-morbid Behavioral Health Disorders mandate a multidisciplinary approach to treatment involving physicians, psychiatrists, nutritionists, and specialized behavioral health therapists. We know that engaging individuals with medical conditions in behavioral health treatment reduces their symptoms and also reduces their medical expenses..Telephonic outreach and coaching
Assistance in the identification of member health education needs through health assessment activities
Utilization of health prevention guidelines and general health and wellness strategies to achieve goals in the overall health of members.
Perform research on relevant topics in health promotion and disease prevention, as required for specific members
Consult with and assist team members in cases where a memberÂ¿s behavioral health or emotional issues are impacting their ability to set and/or achieve goals
Educate and refer members on available health resources and CIGNA Medical Management and CIGNA Behavioral Health programs as appropriate
Provides 1:1 telephonic coaching to members around their behavior change to improve health status, reduce health risks and improve quality of life.
Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals
Work with members to identify and set personalized health improvement plans and goals and support members in achieving those goals.
Collaboration with Health Advisor team members such as nutritionist, pharmacist, nurse clinician, MD and member's provider
Empowers members with skills to provide enhanced interaction with their providers.
Provides suggestions for improvements and enhancements to wellness coaching programs based on data/experience
Documents interactions and interventions as directed
Perform other related duties incidental to the work described herein.
Masters degree in behavioral health field with an independent license required (LCSW-C, LCPC, LMFT, Licensed Psychologist)
A minimum of five (5) years clinical experience in behavioral health with at least one year of that experience working with eating disorders
Working knowledge of motivational strategies, materials development, training and consultation required.
Thorough knowledge and understanding of health behavior change theories and their application.
Proven administrative abilities, with strong computer and software application skills.
Excellent interpersonal skills and the ability to work in a team environment
Demonstrated ability to set priorities
A highÂ¿energy level and excellent written and oral communication skills are essential.
Passion for health improvement of members
Experience in health education and wellness coaching
Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred
Experience in the use of applied behavior change theory such as cognitive behavior therapy.